Testimonials

Dan is amazing. He helpful he nice.

Adam Nadler was a excellent sales rep. He went above and beyond to help get me in the right vehicle. He was so polite and such a nice young man. He was also very patient. This young man will have a great future and Cronin Toyota needs more caring sales people like him. Thank you .

Drew was amazing. It exceeded my expectations. Very quick to reply to my questions and very helpful. Gave me a great deal on trade in as well.

Nathan was great! Went in due to airbag warning light on dash. From the moment I arrived, he was polite, courteous, and professional. Issue was resolved in less than an hour and he explained everything fully.

I received a text from Brad in service and said that they were caught up with all their work and wanted to know if I'd like to come in early for my oil change, as my appointment was set for 1:30pm I told him that I'd be there shortly. Thank you Brad for everything you are a very kind man.

Lance was my salesman and he was excellent. He made this a very easy process as this was my first time purchasing from a dealership. The whole staff is extremely nice and helpful. I would highly recommend!

All of the staff were extremely helpful! Bobby reached nearly immediately after my inquiry on the new vehicle and was with me throughout the entire process. The financing staff made everything quick and painless. I’ll definitely be back when it’s time for another new vehicle.

There’s none better than Nate. He is honest, helpful, and quick to handle any issues we have. We appreciate him so much and he’s why we keep coming back. Now all 3 of our vehicles are serviced there.

I had a flat tire and Nathan Faddis checked to see if they had one in stock. They did and the tire was covered on my warranty so I went ahead and got an oil change. All of the service people were so nice and friendly. Seth was also a big help!

My experience purchasing my new highlander from Cronin Nissan was absolutely excellent. I worked with Lance through the entire purchase. He was quick to answer all my questions and extremely knowledgeable. I highly recommend asking for Lance if you’re in the market, he went above and beyond to make sure everything went smoothly!

They are always so helpful and kind.

Everyone was so nice to me. They even washed my car!!! It is definitely worth my drive to have Cronin do my service!!

Lance was great to work with. I had test driven several vehicles over several months and he was always patient with me and I never felt pressured to make a decision that I didn't want to make. I would work with Lance again, and would refer anyone who is in the market for a vehicle to ask for Lance.

Got my oil changed and it was quick and painless.

I had a great experience over the weekend at Cronin. Thank you, Jake for finding the perfect car for me! You, Kaleb and Steve were so helpful and I will be sending friends your way.

After totaling my car I was overwhelmed with the whole buying a new car process! I only went in to test drive to see what I wanted but Olivia Murphy made my experience wonderful! Friendly, patient and overall a good person to take your business to! Thanks so much for a wonderful experience!

Olivia Murphy helped me feel so comfortable! I’m a first time buyer from a dealership, so I was very nervous at first because I had no idea what I was doing. She explained everything in simple terms. She treated me like she already knew me - that’s one of the things I look for in customer service! Thank you so much!!!!

Great service. Not pushy or rushed. Drew was helpful and we felt it was well worth driving 2 hours.

A dream come true!

I had a very welcoming and informative salesman named Josh who got me taken care of in a timely manner and made me a great deal.

I was so nervous about not being able to get into a new car even though I needed one, Josh made it extremely easy, and help me pick out the perfect car for me. Everyone was super friendly.

It was a very good experience.

Our salesman Matt was very helpful in getting us in our new car. I would definitely refer Matt to anyone looking for a new car.

Everyone I worked with during the process of purchasing my car was absolutely amazing. I could not have asked for a better group.

Very friendly staff. Never feel like a customer but more like family there. Very welcoming and great people.

Chop and the crew took good care of me

The people there were very helpful and very supportive

Just bought a new vehicle at Cronin (a Nissan Rogue) and Cameron the guy who helped me was amazing!!

Awesome service

It will always be the only place that I’ll go

Great job on our Quest.

Cody is fabulous! He's very knowledgeable of products and he and my Mom hit it off great! Ronnie was helpful and very personable! Loved our day with everyone there! GO BENGALS!!! WHO- DEY!!!

OUR SALES PERSON WAS EXTREMELY FRIENDLY AND PATIENT AS WE LOOKED AT A FEW VEHICLES AND ASKED A LOT OF QUESTIONS. WE CAME IN FOR AN OIL CHANGE AND LEFT WITH A NEW VEHICLE! THANKS FOR THE GREAT SERVICE!

Matt was a new salesman and he did a fantastic job of selling us our first brand new Nissan kick SR, he was kind and considerate and helped keep us informed every step of the way. Thank you Matt for a great experience.

Brad was very nice and polite, it was a wonderful experience.

Bought a 2016 Altima from here a week ago. After I took it home, the next day a check engine light came on. I took it back and informed me a sensor needed replaced. I asked how much it was going to be, and Brad (a very helpful man in the service department) told me it was in them considering I just bought the car here. All and all, this dealership is absolutely wonderful.

Great service, very nice!

Nathan was extremely courteous and helpful.

Olivia & Austin we're both amazing. Given my circumstances of not planning to buy a car or stop in Richmond, IN but everything happens for a reason. Olivia took a huge weight off of my shoulders by getting me into a nice, affordable and safe car. I'm just glad I ended up here when I had car troubles. Her & Austin were both very informative and helpful.

Absolutely amazing! We had Sarah she was amazing. Met us looking in the lot and guided us to our car. Extremely knowledgeable and up beat loved working with her and the financial guy as well. Best car buying experience I've had.

Fabulous. Got us in and out. Much appreciated

Was happy to drive away in my new beautiful vehicle and my salesman, Cody was kind and patient. Would recommend to others (and have).

Friendly and efficient service

I just wanted to look around and talk about options. Never thought I’d be driving a new car home that day. The entire team was fantastic.

Stephen Lakes was about the least pressure filled salesman I have ever come across. HIs laid back, customer first approach, helped me feel confident during the buying process. I recommend Stephen Lakes at Cronin Nissan of Richmond.

Drew was fantastic! He was super friendly and helped out as much as he possibly could.

This is the best dealership / service center I have ever experienced! The best communications about what was needed, recommended and performed. Even obtaining such services through text messages which was very convent for me. Work was very fast, wonderfully surprised of quality and replacement parts. Personal services such as pick up from my home to the dealership when I had no other way to get there. Thank you, thank you, thank you and God bless, You are a blessing to me and when time comes to lease my next vehicle (due to my old age) I am headed your way. AAAAA+++++

Had a great experience with Cronin Nissan. I'd definitely recommend them. The people I worked with were really nice and very informative.

Cody was my salesman and he did an excellent job. I hope he has a long career with the Nissan Family.